Is CVE-2026-96820 exploited in the wild?

No. Junglewise Threat Intelligence has no report of CVE-2026-96820 being exploited in the wild.

How severe is CVE-2026-96820?

High severity, with a CVSS score of 7.1, published 30 September 2026.

Is there a fix for CVE-2026-96820?

A patch was published on 2026-09-28: Fixed in version 6.4.0 Junglewise finds every place you run it, drafts the upgrade and applies it once you approve.

How is CVE-2026-96820 attacked?

It is attacked over the network, in a web application.

Am I affected by CVE-2026-96820?

Check whether you run Awesome Support at an affected version. Junglewise does that check for you around the clock: connect your code, cloud and domains, and it matches new vulnerabilities like this one against what you actually run and tells you when one reaches you.

CVE-2026-96820: Awesome Support Cross Site Scripting

CVE-2026-96820 · Severity: high · CVSS 7.1 · Published 2026-09-30

Awesome Support is a WordPress plugin that provides customer support ticketing functionality. A cross-site scripting vulnerability in versions 6.3.9 and earlier allows attackers with subscriber-level access to inject malicious scripts that could steal visitor data or hijack user accounts. Exploitation requires user interaction, such as tricking a privileged user into clicking a malicious link.

Technologies: Awesome Support. Vendors: Awesome Support.

Quick answers

Is CVE-2026-96820 exploited in the wild?: No. Junglewise Threat Intelligence has no report of CVE-2026-96820 being exploited in the wild.
How severe is CVE-2026-96820?: High severity, with a CVSS score of 7.1, published 30 September 2026.
Which products and versions are affected?: Awesome Support <= 6.3.9.
Is there a fix for CVE-2026-96820?: A patch was published on 2026-09-28: Fixed in version 6.4.0 Junglewise finds every place you run it, drafts the upgrade and applies it once you approve.
How is CVE-2026-96820 attacked?: It is attacked over the network, in a web application.
Am I affected by CVE-2026-96820?: Check whether you run Awesome Support at an affected version. Junglewise does that check for you around the clock: connect your code, cloud and domains, and it matches new vulnerabilities like this one against what you actually run and tells you when one reaches you.

Technical details

The plugin fails to properly sanitize user input, allowing authenticated subscribers to inject arbitrary JavaScript code. The vulnerability can be triggered through crafted input that a higher-privileged user must interact with to execute. Successful exploitation enables session hijacking, credential theft, or malware distribution to site visitors. A patch is available in version 6.4.0.

Affected products

Awesome Support Awesome Support <= 6.3.9

Timeline

2026-09-28: disclosed
2026-09-28: patched: Fixed in version 6.4.0

References

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