Is CVE-2026-96268 exploited in the wild?

No. Junglewise Threat Intelligence has no report of CVE-2026-96268 being exploited in the wild.

How severe is CVE-2026-96268?

Medium severity, with a CVSS score of 6.4, published 1 October 2026.

Which products and versions are affected?

Awesome Support up to and including 6.4.0.

Is there a fix for CVE-2026-96268?

No fixed version is recorded yet. Check the vendor's advisory in the references below. If you run it, Junglewise drafts a mitigation that fits your setup and applies it once you approve, with senior security engineers behind it.

How is CVE-2026-96268 attacked?

It is attacked over the network.

Am I affected by CVE-2026-96268?

Check whether you run Awesome Support at an affected version. Junglewise does that check for you around the clock: connect your code, cloud and domains, and it matches new vulnerabilities like this one against what you actually run and tells you when one reaches you.

CVE-2026-96268: Awesome Support WordPress HelpDesk plugin stored XSS in GDPR data parameter

CVE-2026-96268 · Severity: medium · CVSS 6.4 · Published 2026-10-01

Awesome Support is a helpdesk and support ticket plugin for WordPress. Authenticated users with subscriber-level access can inject malicious scripts into the plugin that execute whenever other users view affected pages, potentially stealing session tokens, account credentials, or sensitive support ticket information. The vulnerability affects all versions up to 6.4.0.

Technologies: Awesome Support. Vendors: Awesome Support.

Quick answers

Is CVE-2026-96268 exploited in the wild?: No. Junglewise Threat Intelligence has no report of CVE-2026-96268 being exploited in the wild.
How severe is CVE-2026-96268?: Medium severity, with a CVSS score of 6.4, published 1 October 2026.
Which products and versions are affected?: Awesome Support up to and including 6.4.0.
Is there a fix for CVE-2026-96268?: No fixed version is recorded yet. Check the vendor's advisory in the references below. If you run it, Junglewise drafts a mitigation that fits your setup and applies it once you approve, with senior security engineers behind it.
How is CVE-2026-96268 attacked?: It is attacked over the network.
Am I affected by CVE-2026-96268?: Check whether you run Awesome Support at an affected version. Junglewise does that check for you around the clock: connect your code, cloud and domains, and it matches new vulnerabilities like this one against what you actually run and tells you when one reaches you.

Technical details

The plugin fails to properly sanitize and escape the 'gdpr-data' parameter in AJAX handlers, allowing stored cross-site scripting (XSS). The vulnerability is exploitable by subscriber-level users against other accounts because AJAX handlers accept an arbitrary gdpr-user ID without verification and the required wpas-gdpr-nonce is exposed via wp_localize_script to all logged-in users on plugin frontend pages and the WordPress profile page.

Affected products

Awesome Support Awesome Support up to and including 6.4.0

Timeline

2026-10-01: disclosed

References

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