Is CVE-2026-114392 exploited in the wild?

No. Junglewise Threat Intelligence has no report of CVE-2026-114392 being exploited in the wild.

How severe is CVE-2026-114392?

Medium severity, with a CVSS score of 4.3, published 21 October 2026.

Which products and versions are affected?

Polonel Trudesk through 1.2.11.

Is there a fix for CVE-2026-114392?

No fixed version is recorded yet. Check the vendor's advisory in the references below. If you run it, Junglewise drafts a mitigation that fits your setup and applies it once you approve, with senior security engineers behind it.

How is CVE-2026-114392 attacked?

It is attacked over the network, in a web application.

Am I affected by CVE-2026-114392?

Check whether you run Polonel Trudesk at an affected version. Junglewise does that check for you around the clock: connect your code, cloud and domains, and it matches new vulnerabilities like this one against what you actually run and tells you when one reaches you.

CVE-2026-114392: Trudesk authorization bypass in ticket API

CVE-2026-114392 · Severity: medium · CVSS 4.3 · Published 2026-10-21

Trudesk is an open-source help desk ticketing platform that manages support requests and customer interactions. An authenticated user can bypass group restrictions to view any ticket in the system by directly requesting it via the API, allowing unauthorized access to ticket details including descriptions, comments, and assignee information across all groups.

Technologies: Polonel Trudesk. Vendors: Polonel.

Quick answers

Is CVE-2026-114392 exploited in the wild?: No. Junglewise Threat Intelligence has no report of CVE-2026-114392 being exploited in the wild.
How severe is CVE-2026-114392?: Medium severity, with a CVSS score of 4.3, published 21 October 2026.
Which products and versions are affected?: Polonel Trudesk through 1.2.11.
Is there a fix for CVE-2026-114392?: No fixed version is recorded yet. Check the vendor's advisory in the references below. If you run it, Junglewise drafts a mitigation that fits your setup and applies it once you approve, with senior security engineers behind it.
How is CVE-2026-114392 attacked?: It is attacked over the network, in a web application.
Am I affected by CVE-2026-114392?: Check whether you run Polonel Trudesk at an affected version. Junglewise does that check for you around the clock: connect your code, cloud and domains, and it matches new vulnerabilities like this one against what you actually run and tells you when one reaches you.

Technical details

An authorization bypass exists in the GET /api/v1/tickets/:uid endpoint where the apiTickets.single handler fails to verify group membership before returning ticket data. An authenticated attacker can enumerate sequential ticket UIDs to access sensitive ticket information (subject, issue, comments, owner, assignee) they are not authorized to view. This is a broken access control vulnerability affecting the API controller logic.

Affected products

polonel Trudesk through 1.2.11

Timeline

2026-10-21: disclosed

References

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