CVE-2025-10054: The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized…
CVE-2025-10054 · Severity: medium · CVSS 4.3 · Published 2025-11-21
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_remove_agent' function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to remove the role and capabilities of any user with an Administrator, WSDesk Supervisor, or WSDesk Agents role.
No. Junglewise Threat Intelligence has no report of CVE-2025-10054 being exploited in the wild.
How severe is CVE-2025-10054?
Medium severity, with a CVSS score of 4.3, published 21 November 2025.
Which products and versions are affected?
Elula Wsdesk. The advisory does not name versions.
Is there a fix for CVE-2025-10054?
No fixed version is recorded yet. Check the vendor's advisory in the references below. If you run it, Junglewise drafts a mitigation that fits your setup and applies it once you approve, with senior security engineers behind it.
Am I affected by CVE-2025-10054?
Check whether you run Elula Wsdesk. Junglewise does that check for you around the clock: connect your code, cloud and domains, and it matches new vulnerabilities like this one against what you actually run and tells you when one reaches you.