Is CVE-2026-125387 exploited in the wild?

No. Junglewise Threat Intelligence has no report of CVE-2026-125387 being exploited in the wild.

How severe is CVE-2026-125387?

Medium severity, with a CVSS score of 5.4, published 10 November 2026.

Is there a fix for CVE-2026-125387?

No fixed version is recorded yet. Check the vendor's advisory in the references below. If you run it, Junglewise drafts a mitigation that fits your setup and applies it once you approve, with senior security engineers behind it.

How is CVE-2026-125387 attacked?

It is attacked over the network.

Am I affected by CVE-2026-125387?

Check whether you run Faveo Helpdesk at an affected version. Junglewise does that check for you around the clock: connect your code, cloud and domains, and it matches new vulnerabilities like this one against what you actually run and tells you when one reaches you.

CVE-2026-125387: Faveo Helpdesk authorization bypass in TicketController

CVE-2026-125387 · Severity: medium · CVSS 5.4 · Published 2026-11-10

Faveo Helpdesk is an open-source customer support ticketing system. An authenticated agent can modify support tickets outside their department by directly referencing ticket IDs, allowing unauthorized closure, merging, or reassignment of other departments' tickets and exposure of customer information.

Technologies: Faveo Helpdesk. Vendors: Faveo.

Quick answers

Is CVE-2026-125387 exploited in the wild?: No. Junglewise Threat Intelligence has no report of CVE-2026-125387 being exploited in the wild.
How severe is CVE-2026-125387?: Medium severity, with a CVSS score of 5.4, published 10 November 2026.
Which products and versions are affected?: Faveo Helpdesk through 2.0.3.
Is there a fix for CVE-2026-125387?: No fixed version is recorded yet. Check the vendor's advisory in the references below. If you run it, Junglewise drafts a mitigation that fits your setup and applies it once you approve, with senior security engineers behind it.
How is CVE-2026-125387 attacked?: It is attacked over the network.
Am I affected by CVE-2026-125387?: Check whether you run Faveo Helpdesk at an affected version. Junglewise does that check for you around the clock: connect your code, cloud and domains, and it matches new vulnerabilities like this one against what you actually run and tells you when one reaches you.

Technical details

An authorization bypass exists in TicketController where endpoints (merge-tickets, change-owner, ticket/assign, ticket/surrender) fail to verify that authenticated agents operate only on tickets within their assigned department. Attackers with valid agent credentials can access and modify tickets by ID without proper department-level authorization checks.

Affected products

Faveo Helpdesk through 2.0.3

Timeline

2026-11-10: disclosed

References

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