{"schema_version":1,"title":"Otrs vulnerabilities","summary":"Junglewise Threat Intelligence has tracked 8 vulnerabilities in Otrs: 0 in the last 7 days and 7 in the last 90 days, 1 of them critical and 0 exploited in the wild. The most recent, CVE-2026-93581, was published on 12 October 2026. 7 vulnerabilities in the last four weeks, up from none in the four before. 1 critical against 0.","url":"https://junglewise.ai/threats/technologies/otrs","json_url":"https://junglewise.ai/threats/technologies/otrs.json","publisher":"Junglewise Threat Intelligence","license":"CC-BY-4.0","license_url":"https://creativecommons.org/licenses/by/4.0/","attribution":"Junglewise Threat Intelligence, https://junglewise.ai/threats/technologies/otrs","sources":"NVD, GitHub Security Advisories, OSV, the CISA Known Exploited Vulnerabilities catalog, FIRST EPSS and vendor advisories","kind":"technology","thin":false,"counts":{"high":1,"all_time":8,"critical":1,"exploited":0,"last_7_days":0,"last_30_days":0,"last_90_days":7,"last_365_days":8},"latest":[{"cve":"CVE-2026-93581","cvss":6.1,"epss":0.0019,"slug":"cve-2026-93581-user-controlled-values-are-not-sufficiently-neutralized-when","title":"OTRS CSV injection via formula characters in user-controlled values","severity":"medium","exploited":false,"published_at":"2026-10-12T07:16:37.57+00:00","url":"https://junglewise.ai/threats/cve-2026-93581-user-controlled-values-are-not-sufficiently-neutralized-when"},{"cve":"CVE-2026-78359","cvss":5.4,"epss":0.0016,"slug":"cve-2026-78359-otrs-does-not-sufficiently-enforce-the-uniqueness-of-customer","title":"OTRS insufficient customer user identity uniqueness enforcement","severity":"medium","exploited":false,"published_at":"2026-10-12T07:16:37.423+00:00","url":"https://junglewise.ai/threats/cve-2026-78359-otrs-does-not-sufficiently-enforce-the-uniqueness-of-customer"},{"cve":"CVE-2026-78358","cvss":4.3,"epss":0.0014,"slug":"cve-2026-78358-several-administrative-actions-do-not-sufficiently-validate","title":"OTRS cross-site request forgery in administrative actions","severity":"medium","exploited":false,"published_at":"2026-10-12T07:16:37.277+00:00","url":"https://junglewise.ai/threats/cve-2026-78358-several-administrative-actions-do-not-sufficiently-validate"},{"cve":"CVE-2026-78357","cvss":9.1,"epss":0.003,"slug":"cve-2026-78357-previously-issued-authentication-tokens-are-not-immediately","title":"OTRS authentication token invalidation delay on account deactivation","severity":"critical","exploited":false,"published_at":"2026-10-12T07:16:37.073+00:00","url":"https://junglewise.ai/threats/cve-2026-78357-previously-issued-authentication-tokens-are-not-immediately"},{"cve":"CVE-2026-78356","cvss":5.3,"epss":0.0028,"slug":"cve-2026-78356-the-otrs-agent-frontend-configuration-endpoint-can-be-accessed","title":"OTRS Agent Frontend authentication bypass in configuration endpoint","severity":"medium","exploited":false,"published_at":"2026-10-12T07:16:36.89+00:00","url":"https://junglewise.ai/threats/cve-2026-78356-the-otrs-agent-frontend-configuration-endpoint-can-be-accessed"},{"cve":"CVE-2026-78355","cvss":8.7,"epss":0.0072,"slug":"cve-2026-78355-a-path-traversal-vulnerability-in-the-otrs-sendsupportbundle","title":"OTRS path traversal in SendSupportBundle","severity":"high","exploited":false,"published_at":"2026-10-12T07:16:36.74+00:00","url":"https://junglewise.ai/threats/cve-2026-78355-a-path-traversal-vulnerability-in-the-otrs-sendsupportbundle"},{"cve":"CVE-2026-48212","cvss":4.8,"epss":0.0014,"slug":"cve-2026-48212-an-otrs-administrator-can-enter-arbitrary-javascript-into-the","title":"OTRS stored cross-site scripting in Custom Page","severity":"medium","exploited":false,"published_at":"2026-10-12T07:16:36.61+00:00","url":"https://junglewise.ai/threats/cve-2026-48212-an-otrs-administrator-can-enter-arbitrary-javascript-into-the"},{"cve":"CVE-2026-48210","cvss":5.7,"slug":"cve-2026-48210-otrs-improper-default-configuration-in-ticket-article-forwarding","title":"OTRS improper default configuration in ticket article forwarding","severity":"medium","exploited":false,"published_at":"2026-05-31T22:16:55.133+00:00","url":"https://junglewise.ai/threats/cve-2026-48210-otrs-improper-default-configuration-in-ticket-article-forwarding"}],"weekly":[{"week":"2026-08-17","critical":0,"exploited":0,"vulnerabilities":0},{"week":"2026-08-24","critical":0,"exploited":0,"vulnerabilities":0},{"week":"2026-08-31","critical":0,"exploited":0,"vulnerabilities":0},{"week":"2026-09-07","critical":0,"exploited":0,"vulnerabilities":0},{"week":"2026-09-14","critical":0,"exploited":0,"vulnerabilities":0},{"week":"2026-09-21","critical":0,"exploited":0,"vulnerabilities":0},{"week":"2026-09-28","critical":0,"exploited":0,"vulnerabilities":0},{"week":"2026-10-05","critical":0,"exploited":0,"vulnerabilities":0},{"week":"2026-10-12","critical":1,"exploited":0,"vulnerabilities":7},{"week":"2026-10-19","critical":0,"exploited":0,"vulnerabilities":0},{"week":"2026-10-26","critical":0,"exploited":0,"vulnerabilities":0},{"week":"2026-11-02","critical":0,"exploited":0,"vulnerabilities":0},{"week":"2026-11-09","critical":0,"exploited":0,"vulnerabilities":0}],"related":[{"name":"Otrs Community Edition","slug":"otrs-community-edition-1","vulnerabilities":3,"url":"https://junglewise.ai/threats/technologies/otrs-community-edition-1"}],"technology":{"hub":true,"name":"Otrs","slug":"otrs","vendor":{"hub":true,"name":"Otrs","slug":"otrs","url":"https://junglewise.ai/threats/vendors/otrs"},"aliases":[],"category":"service-desk","homepage":"https://otrs.com/","repo_url":"https://github.com/OTRS/otrs","description":"Open-source IT service management system for handling incident, problem, and change management.","url":"https://junglewise.ai/threats/technologies/otrs"},"most_severe":[{"cve":"CVE-2026-78357","cvss":9.1,"epss":0.003,"slug":"cve-2026-78357-previously-issued-authentication-tokens-are-not-immediately","title":"OTRS authentication token invalidation delay on account deactivation","severity":"critical","exploited":false,"published_at":"2026-10-12T07:16:37.073+00:00","url":"https://junglewise.ai/threats/cve-2026-78357-previously-issued-authentication-tokens-are-not-immediately"},{"cve":"CVE-2026-78355","cvss":8.7,"epss":0.0072,"slug":"cve-2026-78355-a-path-traversal-vulnerability-in-the-otrs-sendsupportbundle","title":"OTRS path traversal in SendSupportBundle","severity":"high","exploited":false,"published_at":"2026-10-12T07:16:36.74+00:00","url":"https://junglewise.ai/threats/cve-2026-78355-a-path-traversal-vulnerability-in-the-otrs-sendsupportbundle"},{"cve":"CVE-2026-93581","cvss":6.1,"epss":0.0019,"slug":"cve-2026-93581-user-controlled-values-are-not-sufficiently-neutralized-when","title":"OTRS CSV injection via formula characters in user-controlled values","severity":"medium","exploited":false,"published_at":"2026-10-12T07:16:37.57+00:00","url":"https://junglewise.ai/threats/cve-2026-93581-user-controlled-values-are-not-sufficiently-neutralized-when"},{"cve":"CVE-2026-48210","cvss":5.7,"slug":"cve-2026-48210-otrs-improper-default-configuration-in-ticket-article-forwarding","title":"OTRS improper default configuration in ticket article forwarding","severity":"medium","exploited":false,"published_at":"2026-05-31T22:16:55.133+00:00","url":"https://junglewise.ai/threats/cve-2026-48210-otrs-improper-default-configuration-in-ticket-article-forwarding"},{"cve":"CVE-2026-78359","cvss":5.4,"epss":0.0016,"slug":"cve-2026-78359-otrs-does-not-sufficiently-enforce-the-uniqueness-of-customer","title":"OTRS insufficient customer user identity uniqueness enforcement","severity":"medium","exploited":false,"published_at":"2026-10-12T07:16:37.423+00:00","url":"https://junglewise.ai/threats/cve-2026-78359-otrs-does-not-sufficiently-enforce-the-uniqueness-of-customer"},{"cve":"CVE-2026-78356","cvss":5.3,"epss":0.0028,"slug":"cve-2026-78356-the-otrs-agent-frontend-configuration-endpoint-can-be-accessed","title":"OTRS Agent Frontend authentication bypass in configuration endpoint","severity":"medium","exploited":false,"published_at":"2026-10-12T07:16:36.89+00:00","url":"https://junglewise.ai/threats/cve-2026-78356-the-otrs-agent-frontend-configuration-endpoint-can-be-accessed"},{"cve":"CVE-2026-48212","cvss":4.8,"epss":0.0014,"slug":"cve-2026-48212-an-otrs-administrator-can-enter-arbitrary-javascript-into-the","title":"OTRS stored cross-site scripting in Custom Page","severity":"medium","exploited":false,"published_at":"2026-10-12T07:16:36.61+00:00","url":"https://junglewise.ai/threats/cve-2026-48212-an-otrs-administrator-can-enter-arbitrary-javascript-into-the"},{"cve":"CVE-2026-78358","cvss":4.3,"epss":0.0014,"slug":"cve-2026-78358-several-administrative-actions-do-not-sufficiently-validate","title":"OTRS cross-site request forgery in administrative actions","severity":"medium","exploited":false,"published_at":"2026-10-12T07:16:37.277+00:00","url":"https://junglewise.ai/threats/cve-2026-78358-several-administrative-actions-do-not-sufficiently-validate"}],"generated_at":"2026-11-12T03:07:00.164048+00:00"}