CVE-2026-92975: Groundhogg privilege escalation via hardcoded support account identifiers

CVE-2026-92975 · Severity: high · CVSS 8.1 · Published 2026-10-10

Groundhogg is a customer relationship management and marketing automation plugin for WordPress. An attacker can register a WordPress account with a hardcoded username and email address, then trick a site administrator into invoking the support access feature, which automatically promotes that account to administrator. This allows complete takeover of the WordPress site.

Technologies: Groundhogg. Vendors: Groundhogg.

Quick answers

Is CVE-2026-92975 exploited in the wild?
No. Junglewise Threat Intelligence has no report of CVE-2026-92975 being exploited in the wild.
How severe is CVE-2026-92975?
High severity, with a CVSS score of 8.1, published 10 October 2026.
Which products and versions are affected?
Groundhogg up to and including 4.8.3.
Is there a fix for CVE-2026-92975?
Yes: fixed in 4.8.4. Junglewise finds every place you run it, drafts the upgrade and applies it once you approve.
How is CVE-2026-92975 attacked?
It is attacked over the network, in a web application.
Am I affected by CVE-2026-92975?
Check whether you run Groundhogg at an affected version. Junglewise does that check for you around the clock: connect your code, cloud and domains, and it matches new vulnerabilities like this one against what you actually run and tells you when one reaches you.

How to fix

  • Fixed in: 4.8.4

Technical details

The `create_support_user()` function identifies the support account by matching user_login against the hardcoded string "groundhogg" and user_email against hardcoded support email addresses, without verifying account origin or creation context. Since users control both their login and email, an attacker can register an account matching these criteria; when an administrator uses the support access feature (`submit_ticket` or `process_send_support_access`), the function silently promotes the attacker's account to administrator (or super admin on multisite). A fix exists that tracks the support account by ID and prevents reusing existing accounts with the hardcoded login.

Affected products

  • Groundhogg Groundhogg up to and including 4.8.3

Timeline

  • 2026-10-10: disclosed

References

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