# CVE-2026-86860: ServiceNow AI Platform missing authorization in instance data access

Source: https://junglewise.ai/threats/cve-2026-86860-servicenow-has-remediated-a-missing-authorization-vulnerability  
Publisher: Junglewise Threat Intelligence, https://junglewise.ai/threats  
Published: 2026-09-24. Updated: 2026-09-26  
License: CC BY 4.0 with a link back

CVE-2026-86860 · Severity: info · Published 2026-09-24

ServiceNow AI Platform contains a missing authorization vulnerability that could allow an unauthenticated attacker to extract sensitive instance data beyond intended access levels, potentially leading to privilege escalation. This affects data confidentiality and could expose customer information stored within ServiceNow instances. ServiceNow has deployed security updates to hosted instances and provided patches to partners and self-hosted customers; no active exploitation has been reported.

Technologies: [ServiceNow AI Platform](https://junglewise.ai/threats/technologies/servicenow-ai-platform). Vendors: [ServiceNow](https://junglewise.ai/threats/vendors/servicenow).

## Quick answers

**Is CVE-2026-86860 exploited in the wild?** No. Junglewise Threat Intelligence has no report of CVE-2026-86860 being exploited in the wild.

**How severe is CVE-2026-86860?** Informational severity, published 24 September 2026.

**Which products and versions are affected?** ServiceNow AI Platform.

**Is there a fix for CVE-2026-86860?** A patch was published on 2026-09-24. Junglewise finds every place you run it, drafts the upgrade and applies it once you approve.

**How is CVE-2026-86860 attacked?** It is attacked over the network, in a hosted service.

**Am I affected by CVE-2026-86860?** Check whether you run ServiceNow AI Platform. Junglewise does that check for you around the clock: connect your code, cloud and domains, and it matches new vulnerabilities like this one against what you actually run and tells you when one reaches you.

## Technical details

The vulnerability is a missing authorization check in the ServiceNow AI Platform that permits unauthenticated users to access instance data in certain circumstances. The flaw allows extraction of information beyond intended scope, potentially enabling privilege escalation. A patch has been released and deployed by ServiceNow.

## Affected products

- ServiceNow AI Platform

## Timeline

- 2026-09-24: disclosed
- 2026-09-24: patched

## References

- [https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB3159623](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB3159623)

## Related threats

- [ServiceNow AI Platform information disclosure in credential persistence](https://junglewise.ai/threats/cve-2026-103094-servicenow-has-remediated-an-information-disclosure)
- [ServiceNow AI Platform sandbox escape](https://junglewise.ai/threats/cve-2026-103093-servicenow-has-remediated-a-sandbox-escape-security-issue-that)
- [ServiceNow AI Platform authorization bypass](https://junglewise.ai/threats/cve-2026-86859-servicenow-has-remediated-an-authorization-bypass-security-issue)
- [ServiceNow AI Platform improper access control](https://junglewise.ai/threats/cve-2026-86858-servicenow-has-remediated-an-improper-access-control-security)
- [ServiceNow AI Platform authorization bypass](https://junglewise.ai/threats/cve-2026-86857-servicenow-has-remediated-an-authorization-bypass-security-issue)