# CVE-2026-85408: Eleveo Quality Management object injection in Conversation Handler

Source: https://junglewise.ai/threats/cve-2026-85408-eleveo-quality-management-object-injection-in-conversation  
Publisher: Junglewise Threat Intelligence, https://junglewise.ai/threats  
Published: 2026-09-04. Updated: 2026-09-26  
License: CC BY 4.0 with a link back

CVE-2026-85408 · Severity: medium · CVSS 4.3 · Published 2026-09-04

Eleveo Quality Management is a call center quality assurance platform. A vulnerability in the conversation event API allows an attacker to manipulate object attributes through the createdBy parameter, potentially leading to unauthorized data modification or exposure without requiring authentication.

Technologies: [Eleveo Quality Management](https://junglewise.ai/threats/technologies/quality-management). Vendors: [Eleveo](https://junglewise.ai/threats/vendors/eleveo).

## Quick answers

**Is CVE-2026-85408 exploited in the wild?** No. Junglewise Threat Intelligence has no report of CVE-2026-85408 being exploited in the wild.

**How severe is CVE-2026-85408?** Medium severity, with a CVSS score of 4.3, published 4 September 2026.

**Which products and versions are affected?** Eleveo Quality Management 9.7.0.

**Is there a fix for CVE-2026-85408?** No fixed version is recorded yet. Check the vendor's advisory in the references below. If you run it, Junglewise drafts a mitigation that fits your setup and applies it once you approve, with senior security engineers behind it.

**How is CVE-2026-85408 attacked?** It is attacked over the network.

**Am I affected by CVE-2026-85408?** Check whether you run Eleveo Quality Management at an affected version. Junglewise does that check for you around the clock: connect your code, cloud and domains, and it matches new vulnerabilities like this one against what you actually run and tells you when one reaches you.

## Technical details

The vulnerability is a dynamically-determined object attribute injection flaw in the Conversation Handler component, specifically in the /enc-fwk-data/api/v3/conversations/{ID}/events endpoint. An attacker can craft a request with a malicious createdBy parameter to inject or modify object attributes. The vulnerability is remotely exploitable and does not require authentication. An attacker can manipulate conversation event metadata and potentially access or modify sensitive quality management data. The vendor has not provided a patch despite early notification.

## Affected products

- Eleveo Quality Management 9.7.0

## Timeline

- 2026-09-04: disclosed: Publicly disclosed vulnerability

## References

- [https://drive.google.com/file/d/1fVUqrUoO29zkq2Ib_TXFNavX9yDo-Vp6/view?usp=sharing](https://drive.google.com/file/d/1fVUqrUoO29zkq2Ib_TXFNavX9yDo-Vp6/view?usp=sharing)
- [https://vuldb.com/cve/CVE-2026-85408](https://vuldb.com/cve/CVE-2026-85408)

## Related threats

- [Eleveo Quality Management information disclosure in GWT RPC handler](https://junglewise.ai/threats/cve-2026-101146-a-security-flaw-has-been-discovered-in-eleveo-quality-management)
- [Eleveo Quality Management information disclosure in QMBODownload](https://junglewise.ai/threats/cve-2026-101143-a-vulnerability-was-found-in-eleveo-quality-management-9-7-0)
- [Eleveo Quality Management path traversal in Questionnaire Audio Upload](https://junglewise.ai/threats/cve-2026-101142-a-vulnerability-has-been-found-in-eleveo-quality-management-9-7)
- [Eleveo Quality Management path traversal in QuestionnaireService](https://junglewise.ai/threats/cve-2026-85409-eleveo-quality-management-path-traversal-in-questionnaireservice)
- [Eleveo Quality Management denial of service via Conversation Handler](https://junglewise.ai/threats/cve-2026-85407-eleveo-quality-management-denial-of-service-via-conversation)