# CVE-2026-83165: Oracle Customer Interaction History privilege escalation in Oracle E-Business Suite

Source: https://junglewise.ai/threats/cve-2026-83165-oracle-customer-interaction-history-privilege-escalation-in  
Publisher: Junglewise Threat Intelligence, https://junglewise.ai/threats  
Published: 2026-09-15. Updated: 2026-09-26  
License: CC BY 4.0 with a link back

CVE-2026-83165 · Severity: high · CVSS 8.8 · Published 2026-09-15

Oracle Customer Interaction History is a module of Oracle E-Business Suite used to store and manage customer interactions and transaction records. A vulnerability in the user interface allows a low-privileged internal user with network access to gain full control over the system, potentially exposing or modifying sensitive customer data and business records.

Technologies: [Oracle E-Business Suite Customer Interaction History](https://junglewise.ai/threats/technologies/e-business-suite-customer-interaction-history). Vendors: [Oracle](https://junglewise.ai/threats/vendors/oracle).

## Quick answers

**Is CVE-2026-83165 exploited in the wild?** No. Junglewise Threat Intelligence has no report of CVE-2026-83165 being exploited in the wild.

**How severe is CVE-2026-83165?** High severity, with a CVSS score of 8.8, published 15 September 2026.

**Which products and versions are affected?** Oracle E-Business Suite Customer Interaction History 12.2.3 to 12.2.15.

**Is there a fix for CVE-2026-83165?** No fixed version is recorded yet. Check the vendor's advisory in the references below. If you run it, Junglewise drafts a mitigation that fits your setup and applies it once you approve, with senior security engineers behind it.

**How is CVE-2026-83165 attacked?** It is attacked over the network.

**Am I affected by CVE-2026-83165?** Check whether you run Oracle E-Business Suite Customer Interaction History at an affected version. Junglewise does that check for you around the clock: connect your code, cloud and domains, and it matches new vulnerabilities like this one against what you actually run and tells you when one reaches you.

## Technical details

This is a privilege escalation vulnerability in the Oracle Customer Interaction History user interface component, affecting versions 12.2.3 through 12.2.15. The vulnerability is easily exploitable and requires network access via HTTPS and a low-privilege user account (no high-privilege credentials needed). An authenticated attacker can exploit this flaw to achieve full system compromise with confidentiality, integrity, and availability impacts. Oracle has released a security patch as part of its standard security update cycle.

## Affected products

- Oracle E-Business Suite Customer Interaction History 12.2.3 to 12.2.15

## Timeline

- 2026-09-15: disclosed

## References

- [https://www.oracle.com/security-alerts/cspusep2026.html](https://www.oracle.com/security-alerts/cspusep2026.html)

## Related threats

- [Oracle Customer Interaction History unauthorized data access in E-Business Suite](https://junglewise.ai/threats/cve-2026-83166-oracle-customer-interaction-history-unauthorized-data-access-in-e)
- [Oracle E-Business Suite UI vulnerability in Customer Interaction History](https://junglewise.ai/threats/cve-2017-3441-oracle-e-business-suite-ui-vulnerability-in-customer-interaction)