# CVE-2026-78272: Fluent Support Pro broken access control vulnerability

Source: https://junglewise.ai/threats/cve-2026-78272-fluent-support-pro-broken-access-control-vulnerability  
Publisher: Junglewise Threat Intelligence, https://junglewise.ai/threats  
Published: 2026-08-24. Updated: 2026-09-25  
License: CC BY 4.0 with a link back

CVE-2026-78272 · Severity: medium · CVSS 5.4 · Published 2026-08-24

Fluent Support Pro is a WordPress plugin used to manage customer support tickets and interactions. A broken access control vulnerability in versions 2.3.1 and earlier allows subscribers with low-level permissions to view and potentially access data or perform actions they should not be authorized for, such as viewing other users' support tickets or information.

Vendors: [WP ManageNinja LLC](https://junglewise.ai/threats/vendors/wp-manageninja-llc).

## Quick answers

**Is CVE-2026-78272 exploited in the wild?** No. Junglewise Threat Intelligence has no report of CVE-2026-78272 being exploited in the wild.

**How severe is CVE-2026-78272?** Medium severity, with a CVSS score of 5.4, published 24 August 2026.

**Which products and versions are affected?** WP ManageNinja LLC Fluent Support Pro <= 2.3.1.

**Is there a fix for CVE-2026-78272?** A patch was published on 2026-08-24: Fixed in version 2.3.2 Junglewise finds every place you run it, drafts the upgrade and applies it once you approve.

**How is CVE-2026-78272 attacked?** It is attacked over the network.

**Am I affected by CVE-2026-78272?** Check whether you run WP ManageNinja LLC Fluent Support Pro at an affected version. Junglewise does that check for you around the clock: connect your code, cloud and domains, and it matches new vulnerabilities like this one against what you actually run and tells you when one reaches you.

## Technical details

The vulnerability is a broken access control (OWASP A1) issue in Fluent Support Pro affecting versions up to 2.3.1. Subscriber-level users can access or perform actions beyond their intended authorization scope. The attack requires an authenticated subscriber account but does not require network pivoting or special conditions beyond normal plugin interaction. An attacker with a low-privilege subscriber account can exploit this to view unauthorized data or execute unauthorized actions. The vulnerability has been patched in version 2.3.2.

## Affected products

- WP ManageNinja LLC Fluent Support Pro <= 2.3.1

## Timeline

- 2026-08-24: disclosed: Published by Patchstack
- 2026-08-24: patched: Fixed in version 2.3.2
- 2026-08-13: other: Reported by Ananda Dhakal (Patchstack)

## References

- [https://patchstack.com/database/wordpress/plugin/fluent-support-pro/vulnerability/wordpress-fluent-support-pro-plugin-2-3-1-broken-access-control-vulnerability?_s_id=cve](https://patchstack.com/database/wordpress/plugin/fluent-support-pro/vulnerability/wordpress-fluent-support-pro-plugin-2-3-1-broken-access-control-vulnerability?_s_id=cve)

## Related threats

- [Fluent Support Pro unauthenticated cross-site request forgery](https://junglewise.ai/threats/cve-2026-78279-fluent-support-pro-unauthenticated-cross-site-request-forgery)