# CVE-2026-60724: Oracle E-Business Suite unauthorized data access in Customer Interaction History

Source: https://junglewise.ai/threats/cve-2026-60724-oracle-e-business-suite-unauthorized-data-access-in-customer  
Publisher: Junglewise Threat Intelligence, https://junglewise.ai/threats  
Published: 2026-07-21. Updated: 2026-07-22  
License: CC BY 4.0 with a link back

CVE-2026-60724 · Severity: medium · CVSS 5.4 · Published 2026-07-21

A vulnerability exists in the Outcome-Result component of Oracle Customer Interaction History, a tool within the Oracle E-Business Suite used to track customer engagements. An attacker with low-level user credentials can access the system over the network to view, modify, or delete certain customer interaction records. This could lead to unauthorized data manipulation or the exposure of sensitive customer history information.

Technologies: [Oracle Customer Interaction History](https://junglewise.ai/threats/technologies/customer-interaction-history). Vendors: [Oracle](https://junglewise.ai/threats/vendors/oracle).

## Quick answers

**Is CVE-2026-60724 exploited in the wild?** No. Junglewise Threat Intelligence has no report of CVE-2026-60724 being exploited in the wild.

**How severe is CVE-2026-60724?** Medium severity, with a CVSS score of 5.4, published 21 July 2026.

**Which products and versions are affected?** Oracle Customer Interaction History 12.2.3-12.2.15.

**Is there a fix for CVE-2026-60724?** No fixed version is recorded yet. Check the vendor's advisory in the references below. If you run it, Junglewise drafts a mitigation that fits your setup and applies it once you approve, with senior security engineers behind it.

**How is CVE-2026-60724 attacked?** It is attacked over the network, in a network appliance.

**Am I affected by CVE-2026-60724?** Check whether you run Oracle Customer Interaction History at an affected version. Junglewise does that check for you around the clock: connect your code, cloud and domains, and it matches new vulnerabilities like this one against what you actually run and tells you when one reaches you.

## Technical details

This vulnerability affects the Outcome-Result component of Oracle Customer Interaction History within Oracle E-Business Suite versions 12.2.3 through 12.2.15. It is classified as an easily exploitable flaw that allows a low-privileged attacker with network access via HTTP to compromise the system. Successful exploitation enables unauthorized read access to a subset of data and unauthorized update, insert, or delete access to specific accessible data within the Customer Interaction History. The attack does not require user interaction and has a CVSS 3.1 base score of 5.4, impacting both confidentiality and integrity. Users are advised to refer to the Oracle Critical Patch Update for July 2026 for remediation steps.

## Affected products

- Oracle Corporation Oracle Customer Interaction History (Oracle E-Business Suite) 12.2.3-12.2.15

## Timeline

- 2026-07-21: disclosed
- 2026-07-21: advisory

## References

- [https://www.oracle.com/security-alerts/cpujul2026.html](https://www.oracle.com/security-alerts/cpujul2026.html)

## Related threats

- [Oracle E-Business Suite Customer Interaction History unauthorized data access](https://junglewise.ai/threats/cve-2017-3442-oracle-e-business-suite-customer-interaction-history-unauthorized)
- [Oracle E-Business Suite vulnerability in Customer Interaction History UI](https://junglewise.ai/threats/cve-2017-3440-oracle-e-business-suite-vulnerability-in-customer-interaction)