# CVE-2026-60685: Oracle iSupport unauthorized data access in Internal Operations

Source: https://junglewise.ai/threats/cve-2026-60685-oracle-isupport-unauthorized-data-access-in-internal-operations  
Publisher: Junglewise Threat Intelligence, https://junglewise.ai/threats  
Published: 2026-07-21. Updated: 2026-07-22  
License: CC BY 4.0 with a link back

CVE-2026-60685 · Severity: medium · CVSS 6.1 · Published 2026-07-21

Oracle iSupport, a customer service portal within the Oracle E-Business Suite, contains a vulnerability that could allow an unauthorized person to view or modify certain data. To exploit this, an attacker would need to trick a legitimate user into performing a specific action, such as clicking a malicious link. If successful, this could lead to unauthorized changes to customer support records or the exposure of sensitive information.

Technologies: [Oracle Isupport](https://junglewise.ai/threats/technologies/isupport). Vendors: [Oracle](https://junglewise.ai/threats/vendors/oracle).

## Quick answers

**Is CVE-2026-60685 exploited in the wild?** No. Junglewise Threat Intelligence has no report of CVE-2026-60685 being exploited in the wild.

**How severe is CVE-2026-60685?** Medium severity, with a CVSS score of 6.1, published 21 July 2026.

**Which products and versions are affected?** Oracle Isupport 12.2.3-12.2.15.

**Is there a fix for CVE-2026-60685?** No fixed version is recorded yet. Check the vendor's advisory in the references below. If you run it, Junglewise drafts a mitigation that fits your setup and applies it once you approve, with senior security engineers behind it.

**How is CVE-2026-60685 attacked?** It is attacked over the network, in a network appliance.

**Am I affected by CVE-2026-60685?** Check whether you run Oracle Isupport at an affected version. Junglewise does that check for you around the clock: connect your code, cloud and domains, and it matches new vulnerabilities like this one against what you actually run and tells you when one reaches you.

## Technical details

A vulnerability in the Internal Operations component of Oracle iSupport (Oracle E-Business Suite) allows an unauthenticated attacker with network access via HTTP to compromise the system. The flaw is characterized by a CVSS 'Scope Change,' suggesting it may be a Cross-Site Scripting (XSS) or similar injection vulnerability that allows an attacker to impact other components beyond iSupport. Exploitation requires human interaction from a person other than the attacker (UI:R). Successful attacks can result in unauthorized read, update, insert, or delete access to a subset of data. Affected versions include 12.2.3 through 12.2.15.

## Affected products

- Oracle iSupport 12.2.3-12.2.15

## Timeline

- 2026-07-21: disclosed
- 2026-07-21: advisory: Oracle Critical Patch Update published

## References

- [https://www.oracle.com/security-alerts/cpujul2026.html](https://www.oracle.com/security-alerts/cpujul2026.html)

## Related threats

- [Oracle iSupport unauthorized data access in Call Back component](https://junglewise.ai/threats/cve-2026-61257-oracle-isupport-unauthorized-data-access-in-call-back-component)
- [Oracle iSupport integrity vulnerability in Internal Operations](https://junglewise.ai/threats/cve-2026-60827-oracle-isupport-integrity-vulnerability-in-internal-operations)
- [Oracle iSupport takeover in Internal Operations](https://junglewise.ai/threats/cve-2026-60826-oracle-isupport-takeover-in-internal-operations)
- [Oracle iSupport takeover in Internal Operations](https://junglewise.ai/threats/cve-2026-60825-oracle-isupport-takeover-in-internal-operations)
- [Oracle iSupport data compromise in Internal Operations](https://junglewise.ai/threats/cve-2026-60823-oracle-isupport-data-compromise-in-internal-operations)