CVE-2026-48240: Open ISES Tickets SQL injection in ajax/statistics.php

CVE-2026-48240 · Severity: high · CVSS 7.1 · Published 2026-05-21

Open ISES Tickets, an open-source ticketing and incident management system, contains a security flaw in its statistics reporting component. An authorized user can exploit this vulnerability to bypass security controls and directly interact with the underlying database. This could allow an attacker to view sensitive information, modify records, or delete critical data, potentially disrupting operations and compromising user privacy.

Technologies: Open ISES Tickets. Vendors: Open ISES.

Quick answers

Is CVE-2026-48240 exploited in the wild?
No. Junglewise Threat Intelligence has no report of CVE-2026-48240 being exploited in the wild.
How severe is CVE-2026-48240?
High severity, with a CVSS score of 7.1, published 21 May 2026.
Which products and versions are affected?
Open ISES Tickets before 3.44.2.
Is there a fix for CVE-2026-48240?
A patch was published on 2026-04-01: Initial security fixes committed to repository. Junglewise finds every place you run it, drafts the upgrade and applies it once you approve.
How is CVE-2026-48240 attacked?
It is attacked over the network, in a network appliance.
Am I affected by CVE-2026-48240?
Check whether you run Open ISES Tickets at an affected version. Junglewise does that check for you around the clock: connect your code, cloud and domains, and it matches new vulnerabilities like this one against what you actually run and tells you when one reaches you.

Technical details

A SQL injection vulnerability exists in Open ISES Tickets versions prior to 3.44.2 within the `ajax/statistics.php` file. The root cause is the lack of sanitization for the `tick_id` and `f_tick_id` POST parameters, which are directly concatenated into the WHERE clauses of SELECT statements used for statistics rollup queries. An authenticated attacker with network access can provide malicious input to these parameters to alter the intended SQL query logic. Successful exploitation allows for unauthorized reading, modification, or deletion of database contents. The issue is resolved in version 3.44.2 by implementing proper input validation (such as `intval()`).

Affected products

  • Open ISES Tickets before 3.44.2

Timeline

  • 2026-04-01: patched: Initial security fixes committed to repository.
  • 2026-04-02: advisory: Version 3.44.2 released as a critical security update.
  • 2026-05-21: disclosed: CVE-2026-48240 published.

References

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