Executive brief
Open ISES Tickets is an open-source incident and ticket management system. A security flaw in the reporting module allows logged-in users to execute unauthorized database commands. This could lead to the theft of sensitive incident data, unauthorized modification of records, or the deletion of database contents, potentially disrupting emergency response operations.
Technical details
A SQL injection vulnerability exists in Open ISES Tickets versions prior to 3.44.2 within the 'ajax/reports.php' component. The root cause is the direct concatenation of the 'tick_id' POST parameter into the WHERE clause of SQL SELECT statements used for incident summary reports. An authenticated attacker with network access can exploit this by sending specially crafted POST requests to manipulate the underlying database queries. Successful exploitation allows for unauthorized data retrieval (including sensitive incident details), data modification, or data destruction. The issue is resolved in version 3.44.2 by implementing proper input sanitization using 'intval()'.
Affected products
- Open ISES Tickets before 3.44.2
Timeline
- 2026-04-01: patched: Fix committed to repository
- 2026-04-02: advisory: Release v3.44.2 published
- 2026-05-21: disclosed: CVE published and NVD record created