# CVE-2026-48238: Open ISES Tickets SQL injection in ajax/mobile_main.php

Source: https://junglewise.ai/threats/cve-2026-48238-open-ises-tickets-sql-injection-in-ajax-mobile-main-php  
Publisher: Junglewise Threat Intelligence, https://junglewise.ai/threats  
Published: 2026-05-21. Updated: 2026-05-21  
License: CC BY 4.0 with a link back

CVE-2026-48238 · Severity: high · CVSS 7.1 · Published 2026-05-21

Open ISES Tickets, an open-source ticketing and incident management system, contains a security flaw in its mobile interface component. An authorized user can exploit this flaw to gain unauthorized access to the underlying database. This could allow an attacker to view sensitive ticket information, modify records, or delete data, potentially disrupting operations and compromising confidential information.

Technologies: [Open ISES Tickets](https://junglewise.ai/threats/technologies/tickets). Vendors: [Open ISES](https://junglewise.ai/threats/vendors/open-ises).

## Quick answers

**Is CVE-2026-48238 exploited in the wild?** No. Junglewise Threat Intelligence has no report of CVE-2026-48238 being exploited in the wild.

**How severe is CVE-2026-48238?** High severity, with a CVSS score of 7.1, published 21 May 2026.

**Which products and versions are affected?** Open ISES Tickets before 3.44.2.

**Is there a fix for CVE-2026-48238?** A patch was published on 2026-04-01: Fix committed to repository Junglewise finds every place you run it, drafts the upgrade and applies it once you approve.

**How is CVE-2026-48238 attacked?** It is attacked over the network, in a network appliance.

**Am I affected by CVE-2026-48238?** Check whether you run Open ISES Tickets at an affected version. Junglewise does that check for you around the clock: connect your code, cloud and domains, and it matches new vulnerabilities like this one against what you actually run and tells you when one reaches you.

## Technical details

A SQL injection vulnerability exists in Open ISES Tickets versions prior to 3.44.2 within the `ajax/mobile_main.php` file. The application fails to sanitize the `id` GET parameter before concatenating it into the WHERE clause of a SELECT statement used for ticket-existence verification. An authenticated attacker with network access can provide malicious SQL commands through this parameter to manipulate query logic. Successful exploitation allows the attacker to read, modify, or delete contents of the database. The issue is resolved in version 3.44.2 by implementing integer validation (intval) on the affected parameter.

## Affected products

- Open ISES Tickets before 3.44.2

## Timeline

- 2026-04-01: patched: Fix committed to repository
- 2026-04-02: advisory: Version 3.44.2 released
- 2026-05-21: disclosed: CVE published and NVD entry created

## References

- [https://github.com/openises/tickets/commit/ecfeb406a016766cae81c749e14b5145a9f2dbff](https://github.com/openises/tickets/commit/ecfeb406a016766cae81c749e14b5145a9f2dbff)
- [https://github.com/openises/tickets/releases/tag/v3.44.2](https://github.com/openises/tickets/releases/tag/v3.44.2)
- [https://www.vulncheck.com/advisories/open-ises-tickets-sql-injection-via-ajax-mobile-main-php-id-parameter](https://www.vulncheck.com/advisories/open-ises-tickets-sql-injection-via-ajax-mobile-main-php-id-parameter)

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