# CVE-2026-48229: Open ISES Tickets reflected XSS in routes_i.php

Source: https://junglewise.ai/threats/cve-2026-48229-open-ises-tickets-reflected-xss-in-routes-i-php  
Publisher: Junglewise Threat Intelligence, https://junglewise.ai/threats  
Published: 2026-05-21. Updated: 2026-05-21  
License: CC BY 4.0 with a link back

CVE-2026-48229 · Severity: medium · CVSS 5.4 · Published 2026-05-21

Open ISES Tickets is an open-source ticketing system used for managing support requests and incident tracking. A security flaw in the software allows an attacker to trick a user into executing malicious code within their web browser. If successful, this could allow the attacker to perform actions on behalf of the user, potentially leading to unauthorized access to support tickets or sensitive system information.

Technologies: [Open ISES Tickets](https://junglewise.ai/threats/technologies/tickets). Vendors: [Open ISES](https://junglewise.ai/threats/vendors/open-ises).

## Quick answers

**Is CVE-2026-48229 exploited in the wild?** No. Junglewise Threat Intelligence has no report of CVE-2026-48229 being exploited in the wild.

**How severe is CVE-2026-48229?** Medium severity, with a CVSS score of 5.4, published 21 May 2026.

**Which products and versions are affected?** Open ISES Tickets < 3.44.2.

**Is there a fix for CVE-2026-48229?** A patch was published on 2026-04-01: Fixes committed to GitHub repository. Junglewise finds every place you run it, drafts the upgrade and applies it once you approve.

**How is CVE-2026-48229 attacked?** It is attacked over the network, in a network appliance.

**Am I affected by CVE-2026-48229?** Check whether you run Open ISES Tickets at an affected version. Junglewise does that check for you around the clock: connect your code, cloud and domains, and it matches new vulnerabilities like this one against what you actually run and tells you when one reaches you.

## Technical details

A reflected cross-site scripting (XSS) vulnerability exists in Open ISES Tickets versions prior to 3.44.2. The flaw is located in 'routes_i.php' (and several other files including 'routes_nm.php') where the 'ticket_id' GET/POST parameter is rendered into HTML hidden input value attributes without proper sanitization or encoding. An authenticated attacker can exploit this by crafting a malicious URL or form submission containing a JavaScript payload. When a victim visits the link, the payload executes in the context of their session, potentially allowing for session hijacking or unauthorized data modification. The vendor has addressed this in version 3.44.2 by implementing 'intval()' and 'htmlspecialchars()' for input validation.

## Affected products

- Open ISES Tickets < 3.44.2

## Timeline

- 2026-04-01: patched: Fixes committed to GitHub repository.
- 2026-04-02: advisory: Version 3.44.2 released.
- 2026-05-21: disclosed: CVE-2026-48229 published.

## References

- [https://github.com/openises/tickets/commit/ecfeb406a016766cae81c749e14b5145a9f2dbff](https://github.com/openises/tickets/commit/ecfeb406a016766cae81c749e14b5145a9f2dbff)
- [https://github.com/openises/tickets/releases/tag/v3.44.2](https://github.com/openises/tickets/releases/tag/v3.44.2)
- [https://www.vulncheck.com/advisories/open-ises-tickets-reflected-xss-via-routes-i-php-ticket-id-parameter](https://www.vulncheck.com/advisories/open-ises-tickets-reflected-xss-via-routes-i-php-ticket-id-parameter)

## Related threats

- [Open ISES Tickets improper TLS certificate validation in mobile login](https://junglewise.ai/threats/cve-2026-48249-open-ises-tickets-improper-tls-certificate-validation-in-mobile)
- [Open ISES Tickets improper TLS certificate validation in login component](https://junglewise.ai/threats/cve-2026-48248-open-ises-tickets-improper-tls-certificate-validation-in-login)
- [Open ISES Tickets improper TLS certificate verification in functions.inc.php](https://junglewise.ai/threats/cve-2026-48247-open-ises-tickets-improper-tls-certificate-verification-in)
- [Open ISES Tickets improper TLS certificate validation in ajax/reports.php](https://junglewise.ai/threats/cve-2026-48246-open-ises-tickets-improper-tls-certificate-validation-in-ajax)
- [Open ISES Tickets hardcoded Google Maps API key in tables.php](https://junglewise.ai/threats/cve-2026-48245-open-ises-tickets-hardcoded-google-maps-api-key-in-tables-php)