# CVE-2026-15373: Eleveo Call Recording Software improper authorization in userAddAction.do

Source: https://junglewise.ai/threats/cve-2026-15373-eleveo-call-recording-software-improper-authorization-in  
Publisher: Junglewise Threat Intelligence, https://junglewise.ai/threats  
Published: 2026-07-10. Updated: 2026-07-10  
License: CC BY 4.0 with a link back

CVE-2026-15373 · Severity: medium · CVSS 6.3 · Published 2026-07-10

Eleveo Call Recording Software, used by organizations to manage and archive telecommunications, contains a security flaw in its user management component. An attacker with basic user access can manipulate account settings to gain unauthorized permissions or roles. This could allow a low-level user to escalate their privileges, potentially accessing sensitive recordings or administrative functions they should not be able to reach.

Technologies: [Eleveo Call Recording](https://junglewise.ai/threats/technologies/call-recording). Vendors: [Eleveo](https://junglewise.ai/threats/vendors/eleveo).

## Quick answers

**Is CVE-2026-15373 exploited in the wild?** No. Junglewise Threat Intelligence has no report of CVE-2026-15373 being exploited in the wild.

**How severe is CVE-2026-15373?** Medium severity, with a CVSS score of 6.3, published 10 July 2026.

**Which products and versions are affected?** Eleveo Call Recording 9.7.0.

**Is there a fix for CVE-2026-15373?** No fixed version is recorded yet. Check the vendor's advisory in the references below. If you run it, Junglewise drafts a mitigation that fits your setup and applies it once you approve, with senior security engineers behind it.

**How is CVE-2026-15373 attacked?** It is attacked over the network, in a network appliance.

**Am I affected by CVE-2026-15373?** Check whether you run Eleveo Call Recording at an affected version. Junglewise does that check for you around the clock: connect your code, cloud and domains, and it matches new vulnerabilities like this one against what you actually run and tells you when one reaches you.

## Technical details

An improper authorization vulnerability (CWE-285/CWE-266) exists in Eleveo Call Recording Software 9.7.0 within the /callrec/userAddAction.do endpoint. The vulnerability is triggered by manipulating the 'role' argument during user creation or modification requests. A remote attacker with low-level authenticated access can exploit this to assign themselves or others higher privileges than intended. The exploit is currently public, and the vendor has reportedly not responded to disclosure attempts. The attack vector is network-based and does not require user interaction.

## Affected products

- Eleveo Call Recording Software 9.7.0

## Timeline

- 2026-07-10: advisory: Initial disclosure by VulDB and NVD
- 2026-07-10: disclosed: Public exploit released

## References

- [https://drive.google.com/file/d/1QqpeH0qWsSnSiMvPeRJvRSylwLGK3hsN/view?usp=sharing](https://drive.google.com/file/d/1QqpeH0qWsSnSiMvPeRJvRSylwLGK3hsN/view?usp=sharing)
- [https://vuldb.com/cve/CVE-2026-15373](https://vuldb.com/cve/CVE-2026-15373)
- [https://vuldb.com/submit/797457](https://vuldb.com/submit/797457)
- [https://vuldb.com/vuln/377440](https://vuldb.com/vuln/377440)
- [https://vuldb.com/vuln/377440/cti](https://vuldb.com/vuln/377440/cti)

## Related threats

- [Eleveo Call Recording Software improper authorization in audio.jsp](https://junglewise.ai/threats/cve-2026-15474-eleveo-call-recording-software-improper-authorization-in-audio)
- [Eleveo Call Recording Software improper authorization in Recorded Calls Page](https://junglewise.ai/threats/cve-2026-15473-eleveo-call-recording-software-improper-authorization-in-recorded)
- [Eleveo Call Recording Software improper authorization in composeEmailAction.do](https://junglewise.ai/threats/cve-2026-15472-eleveo-call-recording-software-improper-authorization-in)
- [Eleveo Call Recording Software improper authorization in pci_dss_status.jsp](https://junglewise.ai/threats/cve-2026-15471-eleveo-call-recording-software-improper-authorization-in-pci-dss)
- [Eleveo Call Recording Software improper authorization in group.jsp](https://junglewise.ai/threats/cve-2026-15470-eleveo-call-recording-software-improper-authorization-in-group)
