Is CVE-2026-14871 exploited in the wild?

No. Junglewise Threat Intelligence has no report of CVE-2026-14871 being exploited in the wild.

How severe is CVE-2026-14871?

Informational severity, with a CVSS score of 7.1, published 17 July 2026.

Which products and versions are affected?

osTicket osTicket v1.18.3, v1.17.7.

Is there a fix for CVE-2026-14871?

A patch was published on 2026-06-17: Versions v1.17.8 and v1.18.4 released. Junglewise finds every place you run it, drafts the upgrade and applies it once you approve.

How is CVE-2026-14871 attacked?

It is attacked over the network, in a web application.

Am I affected by CVE-2026-14871?

Check whether anything you run is named in the advisory. Junglewise does that check for you around the clock: connect your code, cloud and domains, and it matches new vulnerabilities like this one against what you actually run and tells you when one reaches you.

CVE-2026-14871: osTicket IDOR in AJAX ticket-management subsystem

CVE-2026-14871 · Severity: info · CVSS 7.1 · Published 2026-07-17

osTicket is an open-source customer support ticket system used by organizations to manage help desk requests. A security flaw in the ticket-management system allows an authenticated user to view sensitive ticket data belonging to other departments that they should not have access to. This could lead to the unauthorized disclosure of private customer information or internal support details.

Quick answers

Is CVE-2026-14871 exploited in the wild?: No. Junglewise Threat Intelligence has no report of CVE-2026-14871 being exploited in the wild.
How severe is CVE-2026-14871?: Informational severity, with a CVSS score of 7.1, published 17 July 2026.
Which products and versions are affected?: osTicket osTicket v1.18.3, v1.17.7.
Is there a fix for CVE-2026-14871?: A patch was published on 2026-06-17: Versions v1.17.8 and v1.18.4 released. Junglewise finds every place you run it, drafts the upgrade and applies it once you approve.
How is CVE-2026-14871 attacked?: It is attacked over the network, in a web application.
Am I affected by CVE-2026-14871?: Check whether anything you run is named in the advisory. Junglewise does that check for you around the clock: connect your code, cloud and domains, and it matches new vulnerabilities like this one against what you actually run and tells you when one reaches you.

Technical details

A Broken Object Level Authorization (BOLA) vulnerability exists in the AJAX ticket-management subsystem of osTicket. The flaw is categorized as an Insecure Direct Object Reference (IDOR) resulting from incorrect authorization (CWE-863). An attacker with low-privileged authenticated access can exploit this by manipulating object identifiers in network requests to view ticket fields and data across different departments. This allows for cross-department data disclosure. The vulnerability is addressed in versions v1.17.8 and v1.18.4.

Affected products

osTicket osTicket v1.18.3, v1.17.7

Timeline

2026-06-17: patched: Versions v1.17.8 and v1.18.4 released.
2026-07-17: disclosed: Vulnerability details published by Fluid Attacks.
2026-07-17: advisory: CVE-2026-14871 published to NVD.

References

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