# CVE-2026-113688: BMC IT Service Management Suite SSRF in URL-based attachment feature

Source: https://junglewise.ai/threats/cve-2026-113688-server-side-request-forgery-in-the-smartit-url-based-attachment  
Publisher: Junglewise Threat Intelligence, https://junglewise.ai/threats  
Published: 2026-10-29. Updated: 2026-10-29  
License: CC BY 4.0 with a link back

CVE-2026-113688 · Severity: info · Published 2026-10-29

BMC IT Service Management Suite is used to manage IT services and ticketing across organizations. An authenticated user can exploit a server-side request forgery vulnerability in the URL-based attachment feature to make the server access internal services and leak response information, potentially exposing sensitive internal systems and data.

Technologies: [Bmc IT Service Management Suite](https://junglewise.ai/threats/technologies/bmc-it-service-management-suite). Vendors: [Bmc](https://junglewise.ai/threats/vendors/bmc).

## Quick answers

**Is CVE-2026-113688 exploited in the wild?** No. Junglewise Threat Intelligence has no report of CVE-2026-113688 being exploited in the wild.

**How severe is CVE-2026-113688?** Informational severity, published 29 October 2026.

**Which products and versions are affected?** Bmc IT Service Management Suite 25.3.01, 25.4.01, 26.1.01.

**Is there a fix for CVE-2026-113688?** No fixed version is recorded yet. Check the vendor's advisory in the references below. If you run it, Junglewise drafts a mitigation that fits your setup and applies it once you approve, with senior security engineers behind it.

**How is CVE-2026-113688 attacked?** It is attacked over the network, in a hosted service.

**Am I affected by CVE-2026-113688?** Check whether you run Bmc IT Service Management Suite at an affected version. Junglewise does that check for you around the clock: connect your code, cloud and domains, and it matches new vulnerabilities like this one against what you actually run and tells you when one reaches you.

## Technical details

The SmartIT URL-based attachment feature in BMC IT Service Management Suite is vulnerable to server-side request forgery (SSRF), allowing authenticated users to craft requests that force the server to make requests to arbitrary internal services. The attacker can observe response information from these internal services, enabling reconnaissance and potential exploitation of internal infrastructure without direct network access.

## Affected products

- BMC IT Service Management Suite 25.3.01, 25.4.01, 26.1.01

## Timeline

- 2026-10-29: disclosed

## References

- [https://docs.helixops.ai/bin/Service-Management/On-Premises-Deployment/BMC-Helix-Service-Management-Deployment/brid25301/Release-notes-and-notices/Known-and-corrected-issues/](https://docs.helixops.ai/bin/Service-Management/On-Premises-Deployment/BMC-Helix-Service-Management-Deployment/brid25301/Release-notes-and-notices/Known-and-corrected-issues/)
- [https://docs.helixops.ai/bin/Service-Management/On-Premises-Deployment/BMC-Helix-Service-Management-Deployment/brid25401/Release-notes-and-notices/Known-and-corrected-issues/](https://docs.helixops.ai/bin/Service-Management/On-Premises-Deployment/BMC-Helix-Service-Management-Deployment/brid25401/Release-notes-and-notices/Known-and-corrected-issues/)

## Related threats

- [BMC IT Service Management Suite authorization bypass in SmartIT change approval](https://junglewise.ai/threats/cve-2026-113696-improper-authorization-in-the-smartit-change-approval-feature-of)
- [BMC IT Service Management Suite reflected XSS in inline-image attachment](https://junglewise.ai/threats/cve-2026-113695-reflected-cross-site-scripting-in-the-smartit-inline-image)
- [BMC IT Service Management Suite improper authorization in SmartIT](https://junglewise.ai/threats/cve-2026-113694-improper-authorization-in-the-smartit-user-attachment-feature-of)
- [BMC IT Service Management Suite information disclosure in SmartIT](https://junglewise.ai/threats/cve-2026-113693-exposure-of-sensitive-information-in-the-smartit-system-account)
- [BMC IT Service Management Suite path traversal in SmartIT file-management](https://junglewise.ai/threats/cve-2026-113692-path-traversal-in-the-smartit-file-management-feature-of-bmc-it)