CVE-2025-71258: BMC FootPrints ITSM blind server-side request forgery in searchWeb API

CVE-2025-71258 · Severity: medium · CVSS 4.3 · Published 2026-03-19

BMC FootPrints is an IT Service Management platform used by organizations to manage service requests, incidents, and assets. This vulnerability allows authenticated attackers to force the FootPrints server to make arbitrary outbound network requests, potentially enabling attackers to scan internal networks or interact with internal services that should not be accessible from the internet.

Technologies: Bmc Footprints, Bmc FootPrints ITSM. Vendors: Bmc.

Quick answers

Is CVE-2025-71258 exploited in the wild?
No. Junglewise Threat Intelligence has no report of CVE-2025-71258 being exploited in the wild.
How severe is CVE-2025-71258?
Medium severity, with a CVSS score of 4.3, published 19 March 2026.
Which products and versions are affected?
Bmc FootPrints ITSM 20.20.02 through 20.24.01.001.
Is there a fix for CVE-2025-71258?
A patch was published on 2025-09-02: BMC releases hotfixes for affected versions Junglewise finds every place you run it, drafts the upgrade and applies it once you approve.
How is CVE-2025-71258 attacked?
It is attacked over the network.
Am I affected by CVE-2025-71258?
Check whether you run Bmc Footprints or Bmc FootPrints ITSM at an affected version. Junglewise does that check for you around the clock: connect your code, cloud and domains, and it matches new vulnerabilities like this one against what you actually run and tells you when one reaches you.

Technical details

CVE-2025-71258 is a blind server-side request forgery (SSRF) vulnerability in the searchWeb API component of BMC FootPrints ITSM versions 20.20.02 through 20.24.01.001. The vulnerability stems from improper URL validation that allows attackers to manipulate the API to initiate arbitrary outbound requests from the server. Authentication is required to exploit this vulnerability, and the attack vector is network-based. An attacker can leverage this SSRF to perform reconnaissance of internal network services, interact with internal APIs, or probe infrastructure availability. BMC has released hotfixes for multiple affected versions (20.20.02, 20.20.03.002, 20.21.01.001, 20.21.02.002, 20.22.01, 20.22.01.001, 20.23.01, 20.23.01.002, and 20.24.01) as of September 2, 2025.

Affected products

  • BMC FootPrints ITSM 20.20.02 through 20.24.01.001

Timeline

  • 2025-06-06: disclosed: watchTowr discloses CVE-2025-71258 (WT-2025-0070) to BMC
  • 2025-09-02: patched: BMC releases hotfixes for affected versions
  • 2026-03-02: advisory: CVE-2025-71258 assigned
  • 2026-03-18: other: watchTowr publishes detailed research blog post

References

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