# CVE-2025-31980: HCL BigFix Service Management improper input validation

Source: https://junglewise.ai/threats/cve-2025-31980-hcl-bigfix-service-management-is-affected-by-an-improper-input  
Publisher: Junglewise Threat Intelligence, https://junglewise.ai/threats  
Published: 2026-10-01. Updated: 2026-10-05  
License: CC BY 4.0 with a link back

CVE-2025-31980 · Severity: medium · CVSS 4.3 · Published 2026-10-01

HCL BigFix Service Management, a service management platform, contains an improper input validation flaw that allows attackers to inject malformed data into the application. This could lead to injection attacks or errors in connected systems that process the tainted data, potentially disrupting service operations or enabling further compromise.

Technologies: [HCL BigFix Service Management](https://junglewise.ai/threats/technologies/hcl-bigfix-service-management). Vendors: [HCL](https://junglewise.ai/threats/vendors/hcl).

## Quick answers

**Is CVE-2025-31980 exploited in the wild?** No. Junglewise Threat Intelligence has no report of CVE-2025-31980 being exploited in the wild.

**How severe is CVE-2025-31980?** Medium severity, with a CVSS score of 4.3, published 1 October 2026.

**Which products and versions are affected?** HCL BigFix Service Management.

**Is there a fix for CVE-2025-31980?** No fixed version is recorded yet. Check the vendor's advisory in the references below. If you run it, Junglewise drafts a mitigation that fits your setup and applies it once you approve, with senior security engineers behind it.

**How is CVE-2025-31980 attacked?** It is attacked over the network, in a hosted service.

**Am I affected by CVE-2025-31980?** Check whether you run HCL BigFix Service Management. Junglewise does that check for you around the clock: connect your code, cloud and domains, and it matches new vulnerabilities like this one against what you actually run and tells you when one reaches you.

## Technical details

The vulnerability stems from improper input validation in HCL BigFix Service Management that permits injection of unvalidated, malformed data into the application. An attacker can exploit this to inject malicious or malformed payloads that may cause injection attacks or trigger errors in downstream systems consuming the data. No indication that the flaw requires authentication or special preconditions beyond network access to the application.

## Affected products

- HCL BigFix Service Management

## Timeline

- 2026-10-01: disclosed

## References

- [https://support.hcl-software.com/csm?id=kb_article&sysparm_article=KB0134015](https://support.hcl-software.com/csm?id=kb_article&sysparm_article=KB0134015)

## Related threats

- [HCL BigFix Service Management API information disclosure](https://junglewise.ai/threats/cve-2026-67171-hcl-bigfix-service-management-is-affected-by-an-information)
- [HCL BigFix Service Management information disclosure in API endpoints](https://junglewise.ai/threats/cve-2026-67106-hcl-bigfix-service-management-is-affected-by-an-information)
- [HCL BigFix Service Management insecure communication](https://junglewise.ai/threats/cve-2026-67105-hcl-bigfix-service-management-is-affected-by-an-insecure)
- [HCL BigFix Service Management information disclosure in JavaScript](https://junglewise.ai/threats/cve-2026-67104-hcl-bigfix-service-management-is-affected-by-an-information)