# CVE-2025-11456: The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to arbitrary file uploads…

Source: https://junglewise.ai/threats/cve-2025-11456-the-elex-wordpress-helpdesk-customer-ticketing-system-plugin-for  
Publisher: Junglewise Threat Intelligence, https://junglewise.ai/threats  
Published: 2025-11-21  
License: CC BY 4.0 with a link back

CVE-2025-11456 · Severity: critical · CVSS 9.8 · Published 2025-11-21

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to arbitrary file uploads due to missing file type validation in the eh_crm_new_ticket_post() function in all versions up to, and including, 3.3.1. This makes it possible for unauthenticated attackers to upload arbitrary files on the affected site's server which may make remote code execution possible.

Technologies: [Elula Wsdesk](https://junglewise.ai/threats/technologies/wsdesk). Vendors: [Elula](https://junglewise.ai/threats/vendors/elula).

## Quick answers

**Is CVE-2025-11456 exploited in the wild?** No. Junglewise Threat Intelligence has no report of CVE-2025-11456 being exploited in the wild.

**How severe is CVE-2025-11456?** Critical severity, with a CVSS score of 9.8, published 21 November 2025.

**Which products and versions are affected?** Elula Wsdesk. The advisory does not name versions.

**Is there a fix for CVE-2025-11456?** No fixed version is recorded yet. Check the vendor's advisory in the references below. If you run it, Junglewise drafts a mitigation that fits your setup and applies it once you approve, with senior security engineers behind it.

**Am I affected by CVE-2025-11456?** Check whether you run Elula Wsdesk. Junglewise does that check for you around the clock: connect your code, cloud and domains, and it matches new vulnerabilities like this one against what you actually run and tells you when one reaches you.

## Affected products

- Elula Wsdesk

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