CVE-2024-28986: SolarWinds Web Help Desk Deserialization of Untrusted Data Vulnerability
CVE-2024-28986 · Severity: critical · CVSS 9.8 · Exploited in the wild · Published 2024-08-15
SolarWinds Web Help Desk is vulnerable to Java Deserialization, which can lead to Remote Code Execution (RCE) on the host machine. While initially reported as an unauthenticated vulnerability, the vendor suggests authentication may be required, though they recommend patching all instances regardless. The vulnerability is confirmed to have been exploited in the wild.
Yes. CVE-2024-28986 is known to be exploited in the wild, first recorded on 15 August 2024. Treat it as urgent.
How severe is CVE-2024-28986?
Critical severity, with a CVSS score of 9.8, published 15 August 2024.
Which products and versions are affected?
SolarWinds Web Help Desk Up to and including 12.8.2, and 12.8.3 before Hotfix 1.
Is there a fix for CVE-2024-28986?
No fixed version is recorded yet. Check the vendor's advisory in the references below. If you run it, Junglewise drafts a mitigation that fits your setup and applies it once you approve, with senior security engineers behind it.
How is CVE-2024-28986 attacked?
It is attacked over the network, in a network appliance.
Am I affected by CVE-2024-28986?
Check whether you run SolarWinds Web Help Desk. Junglewise does that check for you around the clock: connect your code, cloud and domains, and it matches new vulnerabilities like this one against what you actually run and tells you when one reaches you.
Affected products
SolarWinds Web Help Desk Up to and including 12.8.2, and 12.8.3 before Hotfix 1
Timeline
2024-08-13: disclosed: Initial CVE entry received from SolarWinds
2024-08-15: kev added: Added to CISA Known Exploited Vulnerabilities catalog