# CVE-2023-24489: Citrix Content Collaboration ShareFile Improper Access Control Vulnerability

Source: https://junglewise.ai/threats/cve-2023-24489-citrix-content-collaboration-sharefile-improper-access-control  
Publisher: Junglewise Threat Intelligence, https://junglewise.ai/threats  
Published: 2023-08-16. Updated: 2026-05-10  
License: CC BY 4.0 with a link back

CVE-2023-24489 · Severity: critical · CVSS 9.8 · Exploited in the wild · Published 2023-08-16

Citrix Content Collaboration ShareFile contains an improper access control vulnerability in the customer-managed storage zones controller. An unauthenticated remote attacker can exploit this to compromise the controller, potentially leading to full system takeover.

Vendors: [Citrix](https://junglewise.ai/threats/vendors/citrix).

## Quick answers

**Is CVE-2023-24489 exploited in the wild?** Yes. CVE-2023-24489 is known to be exploited in the wild, first recorded on 16 August 2023. Treat it as urgent.

**How severe is CVE-2023-24489?** Critical severity, with a CVSS score of 9.8, published 16 August 2023.

**Which products and versions are affected?** Citrix ShareFile Storage Zones Controller < 5.11.24.

**Is there a fix for CVE-2023-24489?** No fixed version is recorded yet. Check the vendor's advisory in the references below. If you run it, Junglewise drafts a mitigation that fits your setup and applies it once you approve, with senior security engineers behind it.

**How is CVE-2023-24489 attacked?** It is attacked over the network, in a network appliance.

**Am I affected by CVE-2023-24489?** Check whether you run Citrix Content Collaboration. Junglewise does that check for you around the clock: connect your code, cloud and domains, and it matches new vulnerabilities like this one against what you actually run and tells you when one reaches you.

## Affected products

- Citrix ShareFile Storage Zones Controller < 5.11.24

## Timeline

- 2023-07-10: disclosed: NVD Published Date
- 2023-08-16: kev added: Added to CISA Known Exploited Vulnerabilities Catalog
- 2023-08-16: advisory