CVE-2021-44077: Zoho ManageEngine ServiceDesk Plus Remote Code Execution Vulnerability

CVE-2021-44077 · Severity: critical · CVSS 9.8 · Exploited in the wild · Published 2021-12-01

Zoho ManageEngine ServiceDesk Plus, ServiceDesk Plus MSP, and SupportCenter Plus are vulnerable to unauthenticated remote code execution due to missing authentication for critical functions. The flaw is related to /RestAPI URLs in a servlet and ImportTechnicians in the Struts configuration, allowing an attacker to execute arbitrary code.

Vendors: Zoho.

Quick answers

Is CVE-2021-44077 exploited in the wild?
Yes. CVE-2021-44077 is known to be exploited in the wild, first recorded on 1 December 2021. Treat it as urgent.
How severe is CVE-2021-44077?
Critical severity, with a CVSS score of 9.8, published 1 December 2021.
Which products and versions are affected?
Zoho ManageEngine ServiceDesk Plus before 11306; Zoho ManageEngine ServiceDesk Plus MSP before 10530; Zoho ManageEngine SupportCenter Plus before 11014.
Is there a fix for CVE-2021-44077?
No fixed version is recorded yet. Check the vendor's advisory in the references below. If you run it, Junglewise drafts a mitigation that fits your setup and applies it once you approve, with senior security engineers behind it.
How is CVE-2021-44077 attacked?
It is attacked over the network, in a network appliance.
Am I affected by CVE-2021-44077?
Check whether you run Zoho ManageEngine ServiceDesk Plus (SDP) or Zoho SupportCenter Plus. Junglewise does that check for you around the clock: connect your code, cloud and domains, and it matches new vulnerabilities like this one against what you actually run and tells you when one reaches you.

Affected products

  • Zoho ManageEngine ServiceDesk Plus before 11306
  • Zoho ManageEngine ServiceDesk Plus MSP before 10530
  • Zoho ManageEngine SupportCenter Plus before 11014

Timeline

  • 2021-12-01: disclosed
  • 2021-12-01: kev added: Added to CISA Known Exploited Vulnerabilities Catalog

This page as Markdown. Free to reuse under CC BY 4.0 with a link back.