# CVE-2021-32085: Quest KACE SMA default credentials in MySQL database

Source: https://junglewise.ai/threats/cve-2021-32085-quest-kace-sma-default-credentials-in-mysql-database  
Publisher: Junglewise Threat Intelligence, https://junglewise.ai/threats  
Published: 2026-07-27. Updated: 2026-07-27  
License: CC BY 4.0 with a link back

CVE-2021-32085 · Severity: info · CVSS 9.8 · Published 2026-07-27

Quest KACE Systems Management Appliance (SMA) is an IT management tool used to inventory hardware and software, manage patches, and deploy applications. A security flaw was identified where the appliance installs with well-known, default passwords for its internal database. An attacker could use these credentials to gain full access to the database, potentially exposing sensitive information such as administrative credentials for other systems managed by the appliance.

Technologies: [Quest KACE Systems Management Appliance](https://junglewise.ai/threats/technologies/kace-systems-management-appliance). Vendors: [Quest](https://junglewise.ai/threats/vendors/quest).

## Quick answers

**Is CVE-2021-32085 exploited in the wild?** No. Junglewise Threat Intelligence has no report of CVE-2021-32085 being exploited in the wild.

**How severe is CVE-2021-32085?** Informational severity, with a CVSS score of 9.8, published 27 July 2026.

**Which products and versions are affected?** Quest KACE Systems Management Appliance 11.0.273.

**Is there a fix for CVE-2021-32085?** No fixed version is recorded yet. Check the vendor's advisory in the references below. If you run it, Junglewise drafts a mitigation that fits your setup and applies it once you approve, with senior security engineers behind it.

**How is CVE-2021-32085 attacked?** It is attacked over the network, in a network appliance.

**Am I affected by CVE-2021-32085?** Check whether you run Quest KACE Systems Management Appliance at an affected version. Junglewise does that check for you around the clock: connect your code, cloud and domains, and it matches new vulnerabilities like this one against what you actually run and tells you when one reaches you.

## Technical details

Quest KACE Systems Management Appliance (SMA) version 11.0.273 installs with hardcoded, publicly documented default credentials for the 'report' and 'R1' MySQL database accounts (password: 'box747'). This vulnerability allows a remote attacker with network access to the database service to authenticate without authorization. Once authenticated, the attacker can access sensitive information stored within the database, including privileged credentials for other systems managed by the appliance. This issue was resolved in KACE SMA version 11.1.

## Affected products

- Quest KACE Systems Management Appliance (SMA) 11.0.273

## Timeline

- 2021-07-01: advisory: Initial Quest KB article published
- 2026-07-27: disclosed: CVE published to NVD

## References

- [https://support.quest.com/download-product-select](https://support.quest.com/download-product-select)
- [https://support.quest.com/kace-systems-management-appliance/kb/4293505/quest-response-to-criticalstart-vulnerability-report](https://support.quest.com/kace-systems-management-appliance/kb/4293505/quest-response-to-criticalstart-vulnerability-report)

## Related threats

- [Quest KACE SMA rate limit bypass in API login](https://junglewise.ai/threats/cve-2021-32088-quest-kace-sma-rate-limit-bypass-in-api-login)
- [Quest KACE SMA default credentials in FTP service](https://junglewise.ai/threats/cve-2021-32087-quest-kace-sma-default-credentials-in-ftp-service)
- [Quest KACE SMA hardcoded symmetric encryption key](https://junglewise.ai/threats/cve-2021-32086-quest-kace-sma-hardcoded-symmetric-encryption-key)
- [Quest KACE SMA access control bypass in API endpoints](https://junglewise.ai/threats/cve-2021-32084-quest-kace-sma-access-control-bypass-in-api-endpoints)
- [Quest KACE Systems Management Appliance authentication bypass in SSO](https://junglewise.ai/threats/cve-2025-32975-quest-kace-systems-management-appliance-authentication-bypass-in)