# CVE-2018-25111: PYSEC-2025-44 - django-helpdesk before 1.0.0 allows Sensitive Data Exposure because of os.umask(0) in models.py.

Source: https://junglewise.ai/threats/cve-2018-25111-django-helpdesk-allows-sensitive-data-exposure  
Publisher: Junglewise Threat Intelligence, https://junglewise.ai/threats  
Published: 2025-05-31  
License: CC BY 4.0 with a link back

CVE-2018-25111 · Severity: low · CVSS 3.1 · Published 2025-05-31

django-helpdesk before 1.0.0 allows Sensitive Data Exposure because of os.umask(0) in models.py.

Technologies: [django-helpdesk (PyPI)](https://junglewise.ai/threats/technologies/django-helpdesk). Vendors: [PyPI](https://junglewise.ai/threats/vendors/pypi).

## Quick answers

**Is CVE-2018-25111 exploited in the wild?** No. Junglewise Threat Intelligence has no report of CVE-2018-25111 being exploited in the wild.

**How severe is CVE-2018-25111?** Low severity, with a CVSS score of 3.1, published 31 May 2025.

**Which products and versions are affected?** django-helpdesk (PyPI) ECOSYSTEM:introduced=0,fixed=1.0.0, GIT:introduced=0,fixed=0d91fcca0b6a98a4e7248368bc1dc4f06c682159|ECOSYSTEM:introduced=0,fixed=1.0.0.

**Is there a fix for CVE-2018-25111?** Yes. django-helpdesk (PyPI): upgrade to 1.0.0 or later. Junglewise finds every place you run it, drafts the upgrade and applies it once you approve.

**Am I affected by CVE-2018-25111?** Check whether you run django-helpdesk (PyPI) at an affected version. Junglewise does that check for you around the clock: connect your code, cloud and domains, and it matches new vulnerabilities like this one against what you actually run and tells you when one reaches you.

## How to fix

- django-helpdesk (PyPI): upgrade to 1.0.0 or later

  ```sh
  pip install "django-helpdesk>=1.0.0"
  ```


## Affected products

- django-helpdesk (PyPI) ECOSYSTEM:introduced=0,fixed=1.0.0, GIT:introduced=0,fixed=0d91fcca0b6a98a4e7248368bc1dc4f06c682159|ECOSYSTEM:introduced=0,fixed=1.0.0

## Identifiers

- CVE-2018-25111
- GHSA-m4jx-m5hg-qrxx
- PYSEC-2025-44

## Related threats

- [PYSEC-2021-438 - django-helpdesk is vulnerable to Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')](https://junglewise.ai/threats/cve-2021-3994-django-helpdesk-cross-site-scripting)
- [PYSEC-2021-431 - django-helpdesk is vulnerable to Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')](https://junglewise.ai/threats/cve-2021-3950-cross-site-scripting-in-django-helpdesk)
- [PYSEC-2021-430 - django-helpdesk is vulnerable to Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')](https://junglewise.ai/threats/cve-2021-3945-cross-site-scripting-in-django-helpdesk)