# CVE-2017-3399: Oracle Advanced Outbound Telephony UI vulnerability in E-Business Suite

Source: https://junglewise.ai/threats/cve-2017-3399-oracle-advanced-outbound-telephony-ui-vulnerability-in-e-business  
Publisher: Junglewise Threat Intelligence, https://junglewise.ai/threats  
Published: 2017-01-27. Updated: 2026-05-13  
License: CC BY 4.0 with a link back

CVE-2017-3399 · Severity: high · CVSS 8.2 · Published 2017-01-27

A vulnerability exists in the Oracle E-Business Suite's Advanced Outbound Telephony component, which manages automated customer outreach and call center operations. An attacker could trick a legitimate user into performing an action that allows the attacker to view or modify sensitive business data. This could lead to unauthorized access to customer information or the corruption of telephony records.

Technologies: [Oracle Advanced Outbound Telephony](https://junglewise.ai/threats/technologies/advanced-outbound-telephony). Vendors: [Oracle](https://junglewise.ai/threats/vendors/oracle).

## Quick answers

**Is CVE-2017-3399 exploited in the wild?** No. Junglewise Threat Intelligence has no report of CVE-2017-3399 being exploited in the wild.

**How severe is CVE-2017-3399?** High severity, with a CVSS score of 8.2, published 27 January 2017.

**Which products and versions are affected?** Oracle Advanced Outbound Telephony 12.1.1, 12.1.2, 12.1.3, 12.2.3, 12.2.4, 12.2.5, 12.2.6.

**Is there a fix for CVE-2017-3399?** A patch was published on 2017-01-27: Addressed in Oracle Critical Patch Update January 2017 Junglewise finds every place you run it, drafts the upgrade and applies it once you approve.

**How is CVE-2017-3399 attacked?** It is attacked over the network, in a network appliance.

**Am I affected by CVE-2017-3399?** Check whether you run Oracle Advanced Outbound Telephony at an affected version. Junglewise does that check for you around the clock: connect your code, cloud and domains, and it matches new vulnerabilities like this one against what you actually run and tells you when one reaches you.

## Technical details

This vulnerability affects the User Interface subcomponent of Oracle Advanced Outbound Telephony within Oracle E-Business Suite. It is an unauthenticated, network-based attack vector via HTTP that requires human interaction (User Interaction: Required) from a person other than the attacker. The vulnerability has a 'Changed' scope (S:C), meaning a successful exploit can impact components beyond the immediate telephony module. Attackers can achieve unauthorized access to critical data (Confidentiality: High) and perform unauthorized updates or deletions of some data (Integrity: Low). The issue is present in versions 12.1.1 through 12.2.6 and was addressed in the Oracle January 2017 Critical Patch Update.

## Affected products

- Oracle Advanced Outbound Telephony 12.1.1, 12.1.2, 12.1.3, 12.2.3, 12.2.4, 12.2.5, 12.2.6

## Timeline

- 2017-01-27: advisory: Initial NVD publication
- 2017-01-27: patched: Addressed in Oracle Critical Patch Update January 2017

## References

- [http://www.oracle.com/technetwork/security-advisory/cpujan2017-2881727.html](http://www.oracle.com/technetwork/security-advisory/cpujan2017-2881727.html)
- [http://www.securityfocus.com/bid/95531](http://www.securityfocus.com/bid/95531)

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- [Oracle Advanced Outbound Telephony CSRF in E-Business Suite](https://junglewise.ai/threats/cve-2026-101630-vulnerability-in-the-oracle-advanced-outbound-telephony-product)
- [Oracle Advanced Outbound Telephony takeover in Internal Operations](https://junglewise.ai/threats/cve-2026-60829-oracle-advanced-outbound-telephony-takeover-in-internal)
- [Oracle Advanced Outbound Telephony improper access control in Internal Operations](https://junglewise.ai/threats/cve-2026-46950-oracle-advanced-outbound-telephony-improper-access-control-in)
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- [Oracle Advanced Outbound Telephony improper access control in Internal Operations](https://junglewise.ai/threats/cve-2026-46947-oracle-advanced-outbound-telephony-improper-access-control-in)