CVE-2017-3371: Oracle iSupport unauthorized data access in User Interface

CVE-2017-3371 · Severity: high · CVSS 8.2 · Published 2017-01-27

A vulnerability exists in the User Interface of Oracle iSupport, a customer service and support module within the Oracle E-Business Suite. An unauthenticated attacker could exploit this flaw to gain unauthorized access to sensitive customer data or modify existing records. Successful exploitation requires a legitimate user to interact with a malicious link or page, which could lead to a significant breach of data confidentiality and integrity across the support platform.

Technologies: Oracle Isupport. Vendors: Oracle.

Quick answers

Is CVE-2017-3371 exploited in the wild?
No. Junglewise Threat Intelligence has no report of CVE-2017-3371 being exploited in the wild.
How severe is CVE-2017-3371?
High severity, with a CVSS score of 8.2, published 27 January 2017.
Which products and versions are affected?
Oracle Isupport 12.1.1, 12.1.2, 12.1.3.
Is there a fix for CVE-2017-3371?
A patch was published on 2017-01-17: Released as part of Oracle Critical Patch Update (CPU) January 2017 Junglewise finds every place you run it, drafts the upgrade and applies it once you approve.
How is CVE-2017-3371 attacked?
It is attacked over the network, in a network appliance.
Am I affected by CVE-2017-3371?
Check whether you run Oracle Isupport at an affected version. Junglewise does that check for you around the clock: connect your code, cloud and domains, and it matches new vulnerabilities like this one against what you actually run and tells you when one reaches you.

Technical details

This vulnerability affects the User Interface subcomponent of Oracle iSupport versions 12.1.1, 12.1.2, and 12.1.3. It is classified as an easily exploitable flaw that can be triggered by an unauthenticated attacker over the network via HTTP. The exploit requires human interaction from a person other than the attacker (UI:R) and has a 'Changed' Scope (S:C), meaning the impact can extend beyond the iSupport component itself. Successful exploitation allows for unauthorized high-impact read access to data and low-impact unauthorized modification, insertion, or deletion of data. Oracle addressed this in the January 2017 Critical Patch Update.

Affected products

  • Oracle iSupport 12.1.1, 12.1.2, 12.1.3

Timeline

  • 2017-01-27: advisory: NVD publication date
  • 2017-01-17: patched: Released as part of Oracle Critical Patch Update (CPU) January 2017

References

This page as Markdown. Free to reuse under CC BY 4.0 with a link back.